Privacy Policy

Chubb/Combined Privacy Policy

Introduction

At Chubb/Combined, your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit or use our website or request our insurance services.

By accessing or using our website, you agree to the practices described in this policy.

Information We Collect

We may collect certain information to provide our services and improve your experience, including:

Name
Email address
Phone number
Property details or service requests submitted through forms
Any additional information you provide when requesting an estimate or contacting us

This data helps us understand your needs and allows us to deliver accurate estimates, schedule services, and improve our offerings.

How We Use Your Information

We use collected information to:

Provide insurance services, including policy consultation, coverage planning, and protection solutions for individuals, families, and businesses.
Respond to inquiries and estimate requests
Schedule appointments and communicate project updates
Send service reminders and important notifications
Improve website performance and customer experience
Comply with legal obligations

We only use your information for legitimate business purposes related to Chubb/Combined.

Disclosure of Information

We do not sell or rent your personal information.

Your information may be shared with trusted service providers who assist in operating our business, such as hosting platforms, communication tools, or scheduling systems. These providers are required to protect your information and use it only for approved purposes.

We may also disclose information if required by law or to protect our rights, property, or safety.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Enhance website functionality
Remember user preferences
Analyze website traffic and usage

You can disable cookies through your browser settings, but some features of the website may not function properly.

Data Security and Handling

We take reasonable and appropriate measures to protect your personal information.

Your data is stored on secure systems and protected through administrative, technical, and physical safeguards, including secure access controls and data protection practices.

Access to personal information is limited to authorized personnel and service providers who need it to perform legitimate business functions.

We retain personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal requirements. When no longer needed, data is securely deleted.

While we take strong precautions, no system is completely secure. We continuously improve our practices to protect your data.

Your Rights

Depending on your location, you may have the right to:

Access your personal information
Request corrections
Request deletion of your data
Withdraw consent for certain communications

To exercise these rights, please contact us using the details below.

SMS Opt-In and Messaging Consent

By providing your phone number and checking the consent box on our website forms, you agree to receive SMS messages from Chubb/Combined.

These messages may include:

Appointment confirmations and scheduling updates
Estimate follow-ups
Service reminders
Project updates
Customer support communications
Promotional or marketing messages (only if separately authorized)

SMS consent is obtained through clear user action and is not a condition of purchase.

Message frequency may vary depending on your interaction with our services. Message and data rates may apply based on your mobile carrier.

You can opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us directly using the information below.

Mobile opt-in data and consent will not be shared with third parties for marketing or promotional purposes.

Non-Sharing Clause

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Information may be shared with subcontractors or service providers strictly for business operations such as customer communication or scheduling. All other use cases exclude SMS opt-in data and consent, which will not be shared with any third parties.

External Links

Our website may contain links to external websites. We are not responsible for their content or privacy practices. We encourage users to review their policies.

Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised date. Continued use of the website means you accept those changes.